Exam Certified Experience Cloud Consultant topic 1 question 17 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant

Question #: 17
Topic #: 1

[All Certified Experience Cloud Consultant Questions]

Dreamscape Flowers needs to create a digital experience that meets the following requirements:
It allows for collaboration between customer and partner users.
Self-service for customer users is available.
Partner users create or resolve cases for their customers and need to see case data on a dashboard.
Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?

A. Partner Community
B. Customer Community
C. Employee Community
D. Customer Community Plus

Show Suggested Answer

Suggested Answer: D 🗳️

by SalesforceExamPrep at April 26, 2023, 1:58 p.m.

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dennislihere

8 months, 4 weeks ago

Selected Answer: D

・"Partner users need to see case data on a dashboard" means the users need Customer Community Plus or Partner Community Licenses. ・"Partner users do not manage Leads, Opportunities, or Campaigns." means the users do not need Partner Community license functions.

upvoted 4 times

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SalesforceExamPrep

1 year, 1 month ago

Selected Answer: D

Cases and Dashboards are included in Customer Community Plus, Partner Community and Channel Account licenses. Leads, Opportunities, or Campaigns are not required and these objects are only included in the Partner Community and Channel Account licenses. So the only option is Customer Community Plus.

upvoted 4 times

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