Exam Field Service Lightning Consultant topic 1 question 46 discussion

Actual exam question from Salesforce's Field Service Lightning Consultant

Question #: 46
Topic #: 1

[All Field Service Lightning Consultant Questions]

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work. Contractor 1 has provided service longer for Universal
Containers and is considered to have more repair work expertise than Contractor 2.
How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

A. Assign Contractor 1 as a Preferred Resource.
B. Assign Contractor 1 and 2 different capacities for repair work.
C. Assign Contractor 2 as an Excluded Resource.
D. Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

Show Suggested Answer

Suggested Answer: D 🗳️

by naiksriku at April 28, 2023, 6:29 a.m.

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naiksriku

7 months, 2 weeks ago

Selected Answer: B

Answer is B

upvoted 1 times

debbie95

7 months, 2 weeks ago

The question says one has more experience then the other, therefor better skills, but this doesn't influence how many hours they can work - how high their capacity is. So D is correct.

upvoted 1 times

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