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Exam Field Service Lightning Consultant All Questions

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Exam Field Service Lightning Consultant topic 1 question 34 discussion

Actual exam question from Salesforce's Field Service Lightning Consultant
Question #: 34
Topic #: 1
[All Field Service Lightning Consultant Questions]

Universal Containers is receiving increased complaints about incomplete Work Orders.
What option should a Consultant recommend to improve this situation?

  • A. Send an email CSAT survey.
  • B. Decrease Resource Rank Score.
  • C. Change the Scheduling Rules.
  • D. Implement Signature Capture.
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Suggested Answer: D 🗳️
by debbie95 at May 2, 2023, 2:47 p.m.

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debbie95
7 months, 2 weeks ago
I'd agree with D, to understand the extent of the problem, but C is also correct imo since there's most likely a reason for this increase e.g. lack of necessary skills, not enough time allocated per wo, ...
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