Exam Certified Sales Cloud Consultant topic 1 question 218 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant

Question #: 218
Topic #: 1

[All Certified Sales Cloud Consultant Questions]

Cloud Kicks has requested a Statement of Work (SOW) that clearly states who will train users on new features and how the training will be delivered.

Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement? (Choose two.)

A. Terms and Conditions
B. Approach
C. Scope
D. Background

Show Suggested Answer

Suggested Answer: AB 🗳️

by BlackHorse at May 16, 2023, 6:02 p.m.

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sleepyjin

7 months ago

Selected Answer: BC

The Approach section outlines how the project will be executed, including the methodology and delivery methods. It is the appropriate place to specify how training will be delivered, such as in-person sessions, webinars, or e-learning modules. The Scope section defines what is included and excluded in the project. It should detail the responsibility for training, the number of users to be trained, and which features will be covered.

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