Exam Certified Sales Cloud Consultant topic 1 question 9 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant

Question #: 9
Topic #: 1

[All Certified Sales Cloud Consultant Questions]

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in Salesforce. The application uses a credit ID on the account object.
What should be created to meet this requirement?

A. A workflow rule to launch the product fulfillment application and pass the credit ID
B. A custom button that calls an Apex trigger to launch the credit application and pass the credit ID
C. A custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID
D. A formula field that uses the hyperlink function to launch the credit application and pass the credit ID

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Suggested Answer: D 🗳️

by Stunts at June 19, 2023, 10:58 a.m.

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882359f

10 months, 1 week ago

D or B A formula field using the HYPERLINK function can be used to launch an external credit application and pass the credit ID in Salesforce, so an Apex trigger is not strictly required in this scenario; however, depending on the complexity of the credit application launch process and the desired functionality, an Apex trigger might be necessary for more advanced actions or data manipulation.

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