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Exam Certified Sales Cloud Consultant topic 1 question 9 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 9
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in Salesforce. The application uses a credit ID on the account object.
What should be created to meet this requirement?

  • A. A workflow rule to launch the product fulfillment application and pass the credit ID
  • B. A custom button that calls an Apex trigger to launch the credit application and pass the credit ID
  • C. A custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID
  • D. A formula field that uses the hyperlink function to launch the credit application and pass the credit ID
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by Stunts at June 19, 2023, 10:58 a.m.

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Zebra_24
2 weeks ago
Option B is correct
upvoted 1 times
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Tabbz
1 month, 1 week ago
B should be the answer, third party tool is an external app, you need apex trigger to launch any event.
upvoted 1 times
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FriedConsole2000
2 months ago
Selected Answer: D
I believe "D" as a formula field hyperlink. A field by itself won't do anything to send to an external system.
upvoted 1 times
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gtram
8 months ago
Option C is the Correct Ans
upvoted 1 times
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Sunhiz
8 months, 1 week ago
Selected Answer: C
Probably C
upvoted 1 times
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Stunts
10 months, 2 weeks ago
Selected Answer: D
Correct: D
upvoted 1 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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