Exam Certified Marketing Cloud Administrator topic 1 question 89 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Administrator

Question #: 89
Topic #: 1

[All Certified Marketing Cloud Administrator Questions]

A user asks Marketing Cloud admin to review their permissions since they are unable to send an email. The admin reviews the user account and notices the user has three roles assigned: Content Creator, Data Manager, and Marketing Cloud Viewer.
What should the admin do to resolve the issue so the user can send an email?

A. Edit permissions and Grant permissions to Send
B. Add the Marketing Cloud Administrator role
C. Remove the Marketing Cloud Viewer Role

Show Suggested Answer

Suggested Answer: A 🗳️

by Passtests at July 6, 2023, 8:32 p.m.

Comments

Submit Cancel

ChristianRtg

6 months, 1 week ago

Selected Answer: A

The roles are Content Creator, Data Manager, and Marketing Cloud Viewer. None of the roles allow sending mails. Marketing Cloud Viewer denies sending mail, but removing the role does not allow it. You have to set the right to send explicit, or you remove the Marketing Cloud Viewer role but add at least the Marketing Cloud Channel Manager

upvoted 3 times

...

3ad3374

6 months, 3 weeks ago

Selected Answer: C

The answer is C!

upvoted 1 times

...

a2803b8

10 months, 2 weeks ago

The answer should be C. Deny permissions outweigh Allow permissions so the MC Viewer role needs to be disabled as they prohibits certain actions within MC. https://help.salesforce.com/s/articleView?id=sf.mc_overview_roles.htm&type=5

upvoted 1 times

...