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Exam CRT-450 topic 1 question 59 discussion

Actual exam question from Salesforce's CRT-450
Question #: 59
Topic #: 1
[All CRT-450 Questions]

When an Account's custom picklist field called Customer Sentiment is changed to a value of `Confused`, a new related Case should automatically be created.
Which two methods should a developer use to create this case? (Choose two.)

  • A. Process Builder
  • B. Apex Trigger
  • C. Custom Button
  • D. Workflow Rule
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Suggested Answer: AB 🗳️
by chucksback at Aug. 16, 2023, 4:34 p.m.

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DhakedDev
11 months, 3 weeks ago
Old question but yes. Workflow will not allow you to create new records. So answer is A and B
upvoted 1 times
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chucksback
1 year, 9 months ago
outdated question but yeah either flow, process builder or a trigger works here.
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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