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Exam Certified AI Associate All Questions

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Exam Certified AI Associate topic 1 question 8 discussion

Actual exam question from Salesforce's Certified AI Associate
Question #: 8
Topic #: 1
[All Certified AI Associate Questions]

How does AI within CRM help sales representatives better understand previous customer interactions?

  • A. Creates, localizes, and translates product descriptions
  • B. Provides call summaries
  • C. Triggers personalized service replies
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Suggested Answer: B 🗳️
by MonBouj at Nov. 30, 2023, 10:19 a.m.

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Chosen Answer:
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Codeneo
6 months, 1 week ago
Selected Answer: B
B. Provides call summaries
upvoted 1 times
...
silentval
1 year ago
Selected Answer: B
B. Provides call summaries
upvoted 1 times
...
vikas_mule
1 year, 5 months ago
C. Triggers personalized service replies
upvoted 2 times
...
Geeblets
1 year, 5 months ago
Selected Answer: B
B. Keyword in the question is "previous".
upvoted 2 times
...
MonBouj
1 year, 7 months ago
Selected Answer: B
B. Provides call summaries
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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