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Exam Certified Service Cloud Consultant All Questions

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Exam Certified Service Cloud Consultant topic 1 question 7 discussion

Actual exam question from Salesforce's Certified Service Cloud Consultant
Question #: 7
Topic #: 1
[All Certified Service Cloud Consultant Questions]

Milestones can be added to which three Object types? (Choose three.)

  • A. Case
  • B. Service
  • C. Entitlement
  • D. Work Order
  • E. Account
Show Suggested Answer Hide Answer
Suggested Answer: ACD 🗳️
by elad1980 at Dec. 14, 2023, 2:47 p.m.

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Ajay0105
3 weeks, 5 days ago
Selected Answer: ACD
A. Case D. Work Order C. Entitlement (as it's the foundational record for the service agreement and the processes that include milestones).
upvoted 1 times
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mathildedek
7 months, 1 week ago
Selected Answer: ACD
correct answer
upvoted 1 times
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Tony_Duhh_Tiger
8 months, 2 weeks ago
You guys should read the comments and correct the questions based on the comments. Rando123 provided correct feedback over 9 months ago.
upvoted 2 times
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Rando123
1 year, 5 months ago
Work orders , cases and incidents are the only supported milestone objects https://help.salesforce.com/s/articleView?id=sf.entitlements_supported_objects.htm&type=5
upvoted 4 times
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elad1980
1 year, 6 months ago
Wrong question https://help.salesforce.com/s/articleView?id=sf.entitlements_supported_objects.htm&type=5
upvoted 1 times
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