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Exam Certified Sales Cloud Consultant topic 1 question 70 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 70
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship.
Which two potential solutions can the Consultant recommend? (Choose two.)

  • A. Implement the Account Contact Role feature.
  • B. Add an Influencing Contact multi-select picklist field on the Account.
  • C. Add a Lookup field to Contacts to indicate Influential Contacts.
  • D. Track time invested in a custom field for each contact.
Show Suggested Answer Hide Answer
Suggested Answer: AB 🗳️
by sgeedi at Jan. 10, 2024, 2:40 p.m.

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AxiansPT
3 weeks, 1 day ago
Selected Answer: AD
Report on time spent per role would put pressure on balancing things out
upvoted 1 times
...
rbarrish
2 months, 3 weeks ago
Multi picklists require much upkeep whereas you can change the influencing contact easily with a lookup field on the contact to another contact.
upvoted 2 times
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sgeedi
4 months, 1 week ago
A, C in my opinion
upvoted 3 times
...

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