Exam ADM-201 topic 1 question 175 discussion

The correct answers are: A. Tasks allow you to track the specific actions you plan to perform or have performed. B. Email Alerts cannot track specific actions. Explanation: • A. Tasks: Tasks in Salesforce are used to track specific actions that need to be completed (planned) or have been completed (performed). They provide a way to document actions like making a call, sending a follow-up, or conducting a meeting. • B. Email Alerts: While Email Alerts can notify users about certain events, they do not inherently track actions. They are simply communication tools and do not log or track actions like Tasks do. • C and D are incorrect because they reverse the functionality. Tasks track actions, while Email Alerts do not.

A. Tasks allow you to track the specific actions you plan to perform or have performed. D. Tasks cannot track specific actions. Tasks in Salesforce allow you to track specific actions that you plan to perform or have performed. They are used to log and follow up on activities. On the other hand, Email Alerts are typically used to send automated email notifications based on specific criteria but do not inherently track actions like tasks do. They are more focused on communication rather than tracking specific actions.