Exam Certified Sharing and Visibility Architect topic 1 question 36 discussion

Actual exam question from Salesforce's Certified Sharing and Visibility Architect

Question #: 36
Topic #: 1

[All Certified Sharing and Visibility Architect Questions]

Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also wants to ensure that leads are only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?

A. Implement a Public Read Only/Transfer OWD on Lead.
B. Implement a Private OWD on Lead.
C. Implement a Public Read/Write OWD on Lead.
D. Implement a Public Read Only OWD on Lead.

Show Suggested Answer

Suggested Answer: D 🗳️

by Rangya at March 1, 2024, 9:54 a.m.

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BrainMelt12

4 months, 1 week ago

Selected Answer: B

By setting the OWD on Leads to Private, leads will be visible only to the owner and users above the owner in the role hierarchy. Reassigning Leads: If you want to allow other users (such as managers or other designated users) to reassign leads, you can do this by ensuring that users have the "Transfer Leads" permission. This can be granted through profiles or permission sets. D. is not correct, because this would allow users to view but not edit leads. It would still allow users to create redundant leads, as they would be able to see other leads, potentially leading to duplicate entries. This doesn’t solve the problem.

upvoted 1 times

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shippie

7 months, 4 weeks ago

Selected Answer: D

Won't it be D, since if its public, people can see if the lead already exists before entering it and thus less redundant leads?

upvoted 3 times

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Rangya

1 year, 2 months ago

Why is it not B, private OWD?

upvoted 2 times

SerPer

1 year, 1 month ago

it's b