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Exam Certified Experience Cloud Consultant topic 1 question 102 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 102
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK’s clients want an easy and cost effective way to set up a site and gather their customers’ communication preferences.

How should CK help compile these preferences?

  • A. Use the standard Preferences Chatbot to gather the preferences.
  • B. Create a Lightning Bolt solution that already includes all the preferences.
  • C. Build a Service Console to gather the preferences.
  • D. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.
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Suggested Answer: D 🗳️
by Me_71421 at April 22, 2024, 2:10 p.m.

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Me_71421
1 week, 6 days ago
Selected Answer: D
1. **Lightning Bolt Solution**: Lightning Bolt solutions provide pre-built templates and components that can be customized to meet specific business needs. By leveraging a Lightning Bolt solution, CK can quickly set up a site tailored to each client's requirements without starting from scratch. 2. **Login Flow**: A login flow can be used to gather preferences from users when they log in to the site for the first time. This allows CK to capture communication preferences as part of the registration or authentication process, ensuring that the data is collected efficiently and securely. 3. **Cost-Effectiveness**: Using a Lightning Bolt solution allows CK to leverage existing resources and templates, reducing development time and costs compared to building a custom solution from scratch.
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