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Exam Certified Sales Cloud Consultant topic 1 question 316 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 316
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business as a whole.

What should the admin create to meet this requirement?

  • A. Value Stream Map
  • B. Strengths, Weaknesses, Opportunities, Threats (SWOT)
  • C. Suppliers, Imports, Process, Outputs, Customers (SIPOC)
  • D. Capability Model
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Suggested Answer: D 🗳️

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882359f
7 months ago
D apability Model Capability models or industry blueprints list out the high level process areas. These are useful for scoping out the specific area that you are mapping and to show the context within the overall business.
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iValRV
8 months, 4 weeks ago
D is correct: https://trailhead.salesforce.com/content/learn/modules/process-mapping-for-business-analysts/speak-the-process-mapping-language
upvoted 2 times
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c5b95bf
1 year ago
Selected Answer: C
C is it
upvoted 1 times
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