Upon arrival for a Service Appointment, the Field Service Technician reports that a team of people is required to resolve the issue. How can the Dispatcher ensure that the required staff is assigned to the project?
A.
Assign the existing Work Order to a Crew.
B.
Assign the existing Service Appointment to a Crew.
C.
Assign the existing Work Order to each staff member.
D.
Create a new Service Appointment and assign a Crew.
As per the question, Technician already arrived , so should be created new service appointment , usual scenario we can update existing service appointment
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Krrish_sfdc
10 months, 1 week agoMedhi
11 months ago