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Exam Certified B2B Solution Architect topic 1 question 30 discussion

Actual exam question from Salesforce's Certified B2B Solution Architect
Question #: 30
Topic #: 1
[All Certified B2B Solution Architect Questions]

AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

  • A. Ensure each team has a Salesforce champion that can provide one-on-one training.
  • B. Record hour-long pieces of training for each job role so users can review on their own time.
  • C. Place all training materials on the home page so users can find them easily.
  • D. Break down training materials into quick reference guides for job-specific functions.
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Suggested Answer: A 🗳️
by xilosapo at April 4, 2025, 6:14 p.m.

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