Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some order product records were not updated and showed an error “UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record”. There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error? (Choose two.)
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