Universal Containers (UC) wants to schedule technicians for repair services when an agent is unable to solve the customer's problem via the call center. What functionality should a consultant recommend to satisfy the UC's need?
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Comments