Universal Containers has a Partner Community. Work Orders are assigned to these partners. Service Appointments or Service Resources are hidden from partners. How would a Partner user update the Work Order record from a mobile Device?
A.
Field service mobile app
B.
Salesforce mobile app
C.
Work Order records are unavailable on a mobile device
Partner Users cannot login to the Salesforce1 mobile app, only the FS mob app, otherwise they would have all the functionality of a standard user for a fraction of the price. I too believe the FS mob app is the correct answer. If several people have commented on this question (and many others) why has Exam Topics not investigated this and added a reply or changed the question/its answer?
Entry point into the Field Service Mobile app is via Service Appointments. But if Service Appointments are hidden from Partners, they cannot use Field Service Mobile app. Therefore answer should be option B - Salesforce Mobile App.
"Partners are not interacting with Service Appointments or Service Resources..." if only work with work order Field Service mobile app is not necessary, and it´s more expensive, i think Salesforce1 is enough.
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