Exam Certified AI Specialist topic 1 question 113 discussion

Actual exam question from Salesforce's Certified AI Specialist

Question #: 113
Topic #: 1

Universal Containers has a strict change management process that requires all possible configuration to be completed in a sandbox which will be deployed to production. The Al Specialist is tasked with setting up Work Summaries for Enhanced Messaging. Einstein Generative Al is already enabled in production, and the Einstein Work Summaries permission set is already available in production.

Which other configuration steps should the AI Specialist take In the sandbox that can be deployed to the production org?

A. From the Einstein setup menu, select Turn on Einstein; create custom fields to store Issue, Resolution, and Summary; create a Quick Action that updates these files; and add the Wrap Up component to the Messaging Session record page layout.
B. Create custom fields to store Issue, Resolution and Summary; create a Quick Action that updates these fields; and add the Wrap Up component to the Messaging Session record page layout.
C. Create custom fields to store Issue, Resolution and Summary; create a Quick Action that updates these fields; add the Wrap Up component to the Messaging Session record page layout; and create Permission Set Assignments for the intended Agents.

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Suggested Answer: C 🗳️

by 0c07f62 at May 4, 2025, 2:07 a.m.

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0c07f62

2 months ago

Selected Answer: B

This option includes all necessary steps without additional, unnecessary actions.

upvoted 1 times

0c07f62

2 months ago

Changed mind - it is C. Just because the permission set it there, you then have to assign it to users

upvoted 1 times

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