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Exam Certified Agentforce Specialist topic 1 question 42 discussion

Actual exam question from Salesforce's Certified Agentforce Specialist
Question #: 42
Topic #: 1
[All Certified Agentforce Specialist Questions]

An Agentforce Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities.
How should the Agentforce Specialist gather the necessary data for the prompt template?

  • A. Select the Account Opportunity object as a resource when creating the prompt template.
  • B. Select the latest Opportunities related list as a merge field.
  • C. Create a flow to retrieve the opportunity information.
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Suggested Answer: B 🗳️

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siide
1 week ago
Selected Answer: C
With related list support in Prompt Builder you can add related list merge fields in your prompt templates for rich grounding. When you ground a prompt template with a related list, the fields for the related list are based on the page layout of the parent object for the current user. Record-level filters aren’t applied. The retrieved data is rendered in JSON format and shown in the resolution. Record-level filters aren’t applied.” This means that when you use a related list merge field: You cannot limit it to “the 3 most recent opportunities.” It simply pulls all related child records as defined by the parent page layout — without sorting or limiting. So if you need exactly the three most recent opportunities, Prompt Builder’s standard related list grounding cannot filter or limit them for you. This is exactly why using a Flow (Option C) is the right solution
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