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Exam Certified Agentforce Specialist topic 1 question 21 discussion

Actual exam question from Salesforce's Certified Agentforce Specialist
Question #: 21
Topic #: 1
[All Certified Agentforce Specialist Questions]

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.
How should UC meet this requirement?

  • A. Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.
  • B. Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.
  • C. Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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a7f6870
2 weeks, 4 days ago
Selected Answer: B
Answer is B
upvoted 1 times
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