Exam Certified Advanced Administrator All Questions

View all questions & answers for the Certified Advanced Administrator exam

Exam Certified Advanced Administrator topic 1 question 38 discussion

Actual exam question from Salesforce's Certified Advanced Administrator

Question #: 38
Topic #: 1

[All Certified Advanced Administrator Questions]

Universal Containers is implementing a new lead status process and wants to be able to do the following:
✑ Track leads through five different status values.
✑ Run reports showing the duration a lead spends in each status.
✑ Run full Lifetime reports of a lead from creation to conversion.
✑ Prevent leads from skipping a lead status.
How can these requirements be met?

A. Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
B. Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
C. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
D. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.

Show Suggested Answer

Suggested Answer: C 🗳️

by Eslo at Aug. 5, 2021, 11:32 p.m.

Comments

Submit Cancel

Eslo

Highly Voted 1 year, 12 months ago

Please refer- https://salesforce.stackexchange.com/questions/24949/how-to-create-a-lead-stage-duration-report Answer is D

upvoted 5 times

RMEZZA

1 year, 10 months ago

I think it is also possible to do as in C as this is a new process.

upvoted 1 times

...

SC22MarkTopics

Most Recent 7 months, 4 weeks ago

Selected Answer: D

Definitely D

upvoted 1 times

...

restigian

9 months ago

Selected Answer: D

D also for me

upvoted 1 times

...

Sando_99

1 year ago

Correct Answer is D. Creating workflow for each stage is not an efficient solution as mentioned in C.

upvoted 1 times

...

sam_2

1 year, 4 months ago

Answer is D. You can go to Reports->Lead Reports->Lead History Report

upvoted 2 times

...

esj275

1 year, 9 months ago

The answer is C... https://help.salesforce.com/s/articleView?id=000338930&type=1 there doesnt appear such a thing as "Lead History" https://help.salesforce.com/s/articleView?id=000325833&type=1

upvoted 2 times

Salesforces

1 year, 7 months ago

Read more carefully the second link you attached. Clearly states there IS such a thing as "Lead History"

upvoted 1 times

...

Eslo

1 year, 12 months ago

Correct answer is D

upvoted 4 times

...