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Exam Certified Platform App Builder topic 1 question 392 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 392
Topic #: 1
[All Certified Platform App Builder Questions]

Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce.
In which three ways can an app builder troubleshoot this issue? (Choose three.)

  • A. Review the Contact record and ensure it is linked to an Account.
  • B. Create an Account Sharing Rule to give the users access to all records.
  • C. Create a new Contact and have the users try again.
  • D. Confirm whether Default Organization-Wide Sharing Settings provide access to the Account.
  • E. Verify the users with the issue have access to the Contact object.
Show Suggested Answer Hide Answer
Suggested Answer: ADE 🗳️
Reference:
https://help.salesforce.com/articleView?id=000322736&mode=1&type=1

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ars_kazu
11 months, 3 weeks ago
Why is option A included in the answer?
upvoted 1 times
noox
10 months ago
https://help.salesforce.com/s/articleView?id=000322736&type=1 "Contacts that aren't linked to an Account are always private, regardless of your organization's sharing model. Only the owner of the contact, System Administrators, or users with "View All" for Contacts, or "View All Data" can view personal contacts. Users who are lacking "Modify all" for contacts, or "Modify All Data" permissions can't edit the Private Contact record."
upvoted 7 times
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