Exam Certified Marketing Cloud Consultant topic 1 question 175 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Consultant

Question #: 175
Topic #: 1

[All Certified Marketing Cloud Consultant Questions]

Northern Trail Outfitters has configured Reply Mail Management to handle manual unsubscribe requests. However, they have received complaints from customers who are still getting marketing emails despite having sent multiple unsubscribe replies including phrases like `take me off your list` or `opt out`.
How could this behavior be corrected?

A. Ensure ג€Common Misspellingsג€ is selected as one of the Reply Filters
B. Ensure the DNS Record Redirect is correctly configured
C. Ensure the two phrases are added to a filtered keyword list
D. Ensure the two phrases are added to the ג€Filtered Keywordsג€ data extension

Show Suggested Answer

Suggested Answer: D 🗳️

by anacj at Sept. 2, 2021, 6:44 p.m.

Comments

Submit Cancel

anacj

Highly Voted 1 year, 11 months ago

A - Common Misspellings unsube unsu unsubscribed unsubsribe unsubscrabe unscribe unsubscribe... "unsubscribe" unsubscribe! suscribir renove removed take me off your list delete me from your list opt out optout laeve leaved https://help.salesforce.com/s/articleView?id=sf.mc_es_reply_mail_management.htm&type=5

upvoted 8 times

...

Malttocs

Most Recent 10 months, 3 weeks ago

I think it's A too

upvoted 2 times

...