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Exam Certified Platform App Builder All Questions

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Exam Certified Platform App Builder topic 1 question 100 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 100
Topic #: 1
[All Certified Platform App Builder Questions]

A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.
What could be used to accomplish this?

  • A. Workflow Rules
  • B. Salesforce Connect
  • C. Flow
  • D. Process Builder
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Suggested Answer: C 🗳️
by Ma21 at Jan. 18, 2022, 9:38 p.m.

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AlexUp
9 months, 4 weeks ago
Selected Answer: C
C is right.
upvoted 1 times
...
dna72x891
10 months, 1 week ago
Selected Answer: C
you can define a screen Flow, that captures values of needed fields on a step by step basis
upvoted 1 times
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DonDemik
1 year, 2 months ago
Flow -- screen flow
upvoted 1 times
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Ma21
1 year, 9 months ago
C - Flow
upvoted 1 times
...
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C (25%)
B (20%)
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