ExamTopics Logo
Mail Us[email protected]
Menu
Salesforce Discussions
exam questions

Exam Certified Platform App Builder All Questions

View all questions & answers for the Certified Platform App Builder exam
Go to Exam

Exam Certified Platform App Builder topic 1 question 401 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 401
Topic #: 1
[All Certified Platform App Builder Questions]

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page? (Choose two.)

  • A. The email button contains JavaScript.
  • B. The page layout excludes the case feed component.
  • C. The page layout includes the case feed component.
  • D. The case page layout also contains custom buttons.
Show Suggested Answer Hide Answer
Suggested Answer: AB 🗳️
by Jacquealine71 at March 6, 2022, 12:55 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
sf2022
1 year, 3 months ago
Selected Answer: AB
A and B
upvoted 1 times
...
kaiRoMa
1 year, 4 months ago
Selected Answer: AB
A and B Email action no longer works on Cases so you need to create a custom action button, which shows on the chatter feed. Additionally, JS is a high-risk button, disallowed in LEX.
upvoted 1 times
...
Jacquealine71
1 year, 8 months ago
Selected Answer: AB
I would say A and B. I thought email buttons that contain javascript were not visible in lightning. The page layout excludes the case feed component also seems more logical than the other answers.
upvoted 3 times
igorshpak
8 months, 3 weeks ago
Can somebody explaine about "excludes case feed component"?
upvoted 2 times
igorshpak
8 months, 3 weeks ago
I found out, that also you can add Email to feed: • 1) Enable the Email-to-case • 2) and when you do enable it, you will see that there are a new Email button that should also be added to "Salesforce Mobile and Lightning Experience Actions" section of Case Layout.
upvoted 3 times
...
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago