Exam Certified Integration Architect topic 1 question 12 discussion

Actual exam question from Salesforce's Certified Integration Architect

Question #: 12
Topic #: 1

[All Certified Integration Architect Questions]

A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer centric enterprise. Below is their current system landscape diagram.

The goals for implementing Salesforce includes:
1. Develop a 360 degree view of the customer.
2. Leverage Salesforce capabilities for marketing, sales and service processes.
3. Reuse Enterprise capabilities built for quoting and order management processes.
Which three systems from the current system landscape can be retired with the implementation of Salesforce? (Choose three.)

A. Order Management System
B. Sales Activity System
C. Case Management System
D. Quoting System
E. Email Marketing System

Show Suggested Answer

Suggested Answer: BCE 🗳️

by Volovitch at Dec. 20, 2022, 9:27 p.m.

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SFDCArchitecture

Highly Voted 11 months, 1 week ago

Selected Answer: BCE

As answer is given in question

upvoted 8 times

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Volovitch

Most Recent 1 year ago

Selected Answer: ABC

I would say basic salesforce can handle order sales and service. Event though order is not needed. Quoting requires CPQ and email automation requises pardot

upvoted 1 times

n0mae

8 months, 3 weeks ago

As question: 2. Leverage Salesforce capabilities for marketing, sales and service processes. ・marketing → E. Email Marketing System ・sales → B. Sales Activity System ・marketing → C. Case Management System 3. Reuse Enterprise capabilities built for quoting and order management processes. → Reuse "quoting and order management processes" B C E is right

upvoted 6 times

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