Exam Certified Business Analyst topic 1 question 50 discussion

Actual exam question from Salesforce's Certified Business Analyst

Question #: 50
Topic #: 1

[All Certified Business Analyst Questions]

Cloud Kicks has an existing implementation of Salesforce. A business analyst (BA) wants to understand details about the Salesforce environment:

Custom apps -

Active Salesforce Sites -

Active flows -

Custom tabs -

Visualforce pages -
Which path should the BA take to find this information?

A. Conduct stakeholder interviews.
B. Read business process documentation.
C. Review configuration settings.

Show Suggested Answer

Suggested Answer: C 🗳️

by Bunlizlaw at Jan. 11, 2023, 10:39 a.m.

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Dilll

Highly Voted 2 years ago

No A is not the answer because the stakeholders wouldn't know about active flows or configuration settings in detail It would be C given the BA has admin access

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Salesforceexpert12

Most Recent 5 months ago

Selected Answer: C

C. Review configuration settings. The configuration settings in Salesforce will provide the BA with detailed information on custom apps, active Salesforce sites, active flows, custom tabs, and Visualforce pages. This can be found in the Salesforce Setup menu, where the BA can navigate to different sections to review the configurations for each of these components. This approach will give the BA a comprehensive, technical overview of the Salesforce environment without having to rely on potentially outdated or incomplete business process documentation or stakeholder interviews.

upvoted 1 times

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Ank033

11 months, 2 weeks ago

Why not B

upvoted 1 times

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Bunlizlaw

2 years ago

A is the answer.

upvoted 1 times

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