A is correct. Change - Normal - Assess is triggered when a change request using the Normal Change model is moved to the Assess state (ITSM Implementation ebook P446)
A is correct. Change - Normal - Assess is triggered when a change request using the Normal Change model is moved to the Assess state (ITSM Implementation ebook P446)
The trigger for a change request form to proceed to the assess state is based on the assignment group field. If the assignment group field is empty or not specified, the form will not proceed to the assess state
A is correct
Change - Normal - Assess:Process a normal change that is in the assess state and is not on hold.
https://docs.servicenow.com/bundle/utah-it-service-management/page/product/change-management/concept/change-flows.html
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