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Exam CIS-ITSM topic 1 question 186 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 186
Topic #: 1
[All CIS-ITSM Questions]

When configuring stages in Flow Designer, what are some of the options that can be done? (Choose two.)

  • A. Stage labels and names can be changed
  • B. States for the requested item records can be renamed
  • C. Define a Service Level Agreement for a stage
  • D. Estimated durations can be set
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Suggested Answer: AD 🗳️

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lyon301
9 months, 3 weeks ago
Selected Answer: AD
A and D are correct according to https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/concept/flow-designer-stages.html
upvoted 1 times
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nam289
10 months, 4 weeks ago
A,D are correct.
upvoted 1 times
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Kimhw
11 months ago
Selected Answer: AD
ITSM Implementation (Tokyo) ebook p176
upvoted 1 times
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stophs
1 year ago
A and D are correct
upvoted 1 times
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PappyFox
1 year ago
Correct Answer is AD When configuring stages in Flow Designer, you can: • Create any number of stages. • Change stage labels and names. • Set the estimated duration for a stage. • Import a copy of a pre-defined stage set from the Stage Sets table. Any changes made to the copy do not affect the original stage set record. ITSM Implementation book Page ( 176 )
upvoted 2 times
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lolnaman
1 year ago
Selected Answer: AD
A. Stage labels and names can be changed D. Estimated durations can be set When configuring stages in Flow Designer, you can change the name or label of the stages, and also set the estimated duration for each stage. This helps in tracking how much time is taken for each stage in the flow. However, Flow Designer is not directly related to the Requested Item states or SLAs.
upvoted 2 times
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lolnaman
1 year, 1 month ago
Selected Answer: AD
https://www.youtube.com/watch?v=N1rupqeVSRo
upvoted 2 times
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esllin
1 year, 2 months ago
Selected Answer: AD
correct
upvoted 1 times
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