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Exam CIS-HR topic 1 question 28 discussion

Actual exam question from ServiceNow's CIS-HR
Question #: 28
Topic #: 1
[All CIS-HR Questions]

Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.
What else must be done to allow the Script Includes to work in the HR application?

  • A. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.
  • B. You must create a custom ACL to allow the script includes to work.
  • C. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.
  • D. You must change Scope for the script includes to work.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

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Chosen Answer:
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som_420
Highly Voted 1 year, 8 months ago
Selected Answer: C
Correct Answer : C
upvoted 5 times
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MarlyB
Most Recent 11 months ago
Selected Answer: C
It must be C with these options, but this is what the HR Implementation ebook (page 16) says: Customizations that reference a script include can lead to RCA errors when upgrading. To help prevent this issue, you can Add the appropriate RCA record / Reset the script include's caller access to none.
upvoted 4 times
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POOH1213
1 year, 1 month ago
Correct Answer : C
upvoted 1 times
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XanderLay
1 year, 3 months ago
C 100%
upvoted 1 times
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rex11
1 year, 3 months ago
C is correct
upvoted 1 times
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Lucky62
1 year, 4 months ago
Selected Answer: C
c correkt
upvoted 1 times
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bizonnen
1 year, 4 months ago
Selected Answer: C
C, definitely
upvoted 1 times
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CLowe
1 year, 6 months ago
Absolutely C
upvoted 1 times
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BeepBopBoop
1 year, 7 months ago
Definitely C
upvoted 1 times
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