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Exam CIS-HR topic 1 question 34 discussion

Actual exam question from ServiceNow's CIS-HR
Question #: 34
Topic #: 1
[All CIS-HR Questions]

If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

  • A. read and contribute articles
  • B. read articles, but not contribute
  • C. can neither read nor contribute articles
  • D. contribute, but not read articles
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Suggested Answer: B 🗳️

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sunnydayz
10 months ago
There seems to be a contradiction in the documentation and the settings: This note indicates it's B: https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html But it depends on a property to deny access which is turned on by default - that seems to indicate it's C: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeProperties.html
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bleckjeckkk
8 months, 2 weeks ago
based in the description for [glide.knowman.block_access_with_no_user_criteria] "Enter the value as true to deny *contribute access* to a knowledge base when Can Contribute or Can Read user criteria isn’t set." The default value for the property is "true" Based on this description, I believe B is still the correct answer.
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som_420
1 year, 1 month ago
Selected Answer: B
correct
upvoted 1 times
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