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Exam CIS-CSM topic 1 question 130 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 130
Topic #: 1
[All CIS-CSM Questions]

Out-of-the-box. cases are automatically closed after how many days?

  • A. 3 days
  • B. 5 days
  • C. 10 days
  • D. Cases are not automatically closed by default
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Suggested Answer: D 🗳️
by MrBravo at March 19, 2023, 1:18 p.m.

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MrBravo
Highly Voted 1 year, 9 months ago
I think its D. Its 10 days with “Auto Close Resolved Cases”-flow activated, but this is not active by default.
upvoted 8 times
netvision_g
10 months, 1 week ago
If the flow is active, it closes after how many days, 5 or 10, in cases of active flow?
upvoted 1 times
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NokoNice
Most Recent 1 year, 2 months ago
Selected Answer: D
D is correct
upvoted 3 times
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sephereth
1 year, 2 months ago
Selected Answer: D
Explanation: Auto Close Resolved Cases Flow Designer flow closes the case, however, "This flow is not active by default." Source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/auto-close-customer-service-case.html
upvoted 3 times
netvision_g
10 months, 1 week ago
If the flow is active, it closes after how many days, 5 or 10, in cases of active flow?
upvoted 1 times
...
...
Lucky62
1 year, 6 months ago
Selected Answer: D
D correct
upvoted 4 times
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C (25%)
B (20%)
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