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Exam CIS-SAM topic 1 question 14 discussion

Actual exam question from ServiceNow's CIS-SAM
Question #: 14
Topic #: 1
[All CIS-SAM Questions]

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

  • A. Transition
  • B. Close
  • C. Create
  • D. Prepare
  • E. Initiate
  • F. All of the above
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by [deleted] at May 3, 2023, 12:07 a.m.

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Alee91
1 year ago
Prepare seems like a mistype and plan is the correct answer here, so i will go with D
upvoted 1 times
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b1ffa4f
1 year, 4 months ago
As per the ServiceNow Implementation Methodology data sheet: "Prepare: Hold workshops to understand process and platform needs. Finalize engagement timeline and refine configuration requirements (stories)." Answer is D - Prepare https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/data-sheet/ds-sim.pdf
upvoted 1 times
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MarlyB
1 year, 5 months ago
It should be Plan :)
upvoted 2 times
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JBurns1979
1 year, 6 months ago
Selected Answer: D
Not certain, but I think D is correct. From documentation: Prepare: Hold workshops to understand process and platform needs. Finalize engagement timeline and refine configuration requirements (stories).
upvoted 3 times
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Taddei
1 year, 11 months ago
Right answer is E, initiate: https://www.servicenow.com/success/now-value/nowcreate.html
upvoted 2 times
Setheril
11 months ago
Looking at your own link it seems to correlate with 'Plan', which as others have suggested is probably meant to be there in place of 'Prepare'
upvoted 1 times
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[Removed]
2 years, 1 month ago
Prepare is not a stage, i would say Plan!
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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