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Exam CSA topic 1 question 144 discussion

Actual exam question from ServiceNow's CSA
Question #: 144
Topic #: 1
[All CSA Questions]

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

  • A. Agent Workspace
  • B. Chat bot
  • C. Virtual Agent
  • D. Knowledge Chat
  • E. Now Support
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Suggested Answer: C 🗳️
by HimanPatel at June 25, 2023, 8:04 a.m.

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Lavel
8 months, 1 week ago
Selected Answer: C
C is correct
upvoted 2 times
...
buchibabe
1 year, 2 months ago
C is correct. page 259 of the ServiceNow Administration Fundamentals - Tokyo Edition.
upvoted 2 times
...
HimanPatel
1 year, 4 months ago
C is correct.
upvoted 1 times
...
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C (25%)
B (20%)
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