Answer: D. Missing data
Explanation: "The normalization process could not match any of the fields of the model. Match Not Found status could occur if a normalization rule for the software does not exist." (d.) best fit
Source: https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/enterprise-asset-management/reference/norm-status-eam.html
Match Not Found status could occur if a normalization rule for the hardware does not exist. For example, if the organization created custom hardware specific to their organization. These are the items that are sent to the ServiceNow Content Service team for review when you opt-in to that process.
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