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Exam CIS-HR topic 1 question 86 discussion

Actual exam question from ServiceNow's CIS-HR
Question #: 86
Topic #: 1
[All CIS-HR Questions]

How can fields for a specific HR Service be displayed on the New Case Creation page?

  • A. HR Service-specific fields cannot be added to the New Case Creation page
  • B. Using the Case Creation Service Configurations
  • C. Using the Case Options field on the HR Service
  • D. Using the HR Criteria module
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Suggested Answer: B 🗳️
by bleckjeckkk at Sept. 12, 2023, 8:42 a.m.

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bleckjeckkk
8 months ago
Selected Answer: B
B is correct https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/human-resources/task/configure-case-creation-form-for-hr-service.html
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