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Exam CIS-CSM topic 1 question 202 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 202
Topic #: 1
[All CIS-CSM Questions]

From which places in ServiceNow can a customer service agent [sn_customerservice_agent] create a case? (Choose three.)

  • A. Account
  • B. Incident
  • C. Customer Service Application
  • D. Special Handling Note
  • E. Chat
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Suggested Answer: ACE 🗳️
by NokoNice at Oct. 16, 2023, 1:14 a.m.

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netvision_g
6 months, 3 weeks ago
Selected Answer: ACE
ACE is Correct
upvoted 1 times
...
NokoNice
1 year ago
Selected Answer: ACE
ACE is Correct
upvoted 4 times
...
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