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Exam CIS-HR topic 1 question 69 discussion

Actual exam question from ServiceNow's CIS-HR
Question #: 69
Topic #: 1
[All CIS-HR Questions]

At what level is User Criteria set to control who can read and edit knowledge articles?

  • A. In either the Knowledge Base or Article.
  • B. In the Knowledge Article only.
  • C. In the User record.
  • D. In the Knowledge Base only.
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Suggested Answer: A 🗳️

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MarlyB
11 months ago
Selected Answer: A
HR Fundamentals ebook page 167: User Criteria can determine which Knowledge base, Knowledge articles or Knowledge blocks employees can access.
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