Answer: C. Strategic conformance
Explanation: Capability Blueprint (pyramid)
- Tier 4: Strategic conformance, Achieve best in-class.
- Tier 3: Opreational integration, Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.
- Tier 2: Practical management, Improve management controls and drive immediate benefits.
- Tier 1: Trustworthy data, Know what you have so you can manage your assets.
Source: Hardware Asset Management (HAM) Fundamentals On Demand (Vancouver) -> Introduction to Hardware Asset Management: Module Introduction (V) -> Hardware Asset Management Requiremetns And Recommended Practices (V) -> Capability Blueprint
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sephereth
10 months, 3 weeks ago