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Exam CIS-SAM topic 2 question 34 discussion

Actual exam question from ServiceNow's CIS-SAM
Question #: 34
Topic #: 2
[All CIS-SAM Questions]

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

  • A. Purchage Order (PO)
  • B. Software Model
  • C. Publisher Part Number (PPN)
  • D. Asset Tag
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Suggested Answer: C 🗳️

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MarlyB
10 months ago
Selected Answer: C
From the course: The Publisher Part Number is optional, yet recommended. If available, the import process will automate matching this Software Entitlement with the correct Software Model, creating it if it doesn’t already exist. If you do not have this field, the next four fields are mandatory (publisher, product, version, and edition). Since the solution must match every Software Entitlement with a Software Model, if the publisher part number were not present, the next four fields combined would identify the Software Model in lieu of automating it via publisher part number.
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