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Exam CIS-ITSM topic 1 question 205 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 205
Topic #: 1
[All CIS-ITSM Questions]

Which Service Portfolio Management phase does a service belong to when it is in operational state?

  • A. Active
  • B. Retired
  • C. Catalog
  • D. Pipeline
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Suggested Answer: A 🗳️
by Alex_Lima84 at April 24, 2024, 4:59 p.m.

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Alex_Lima84
1 week, 4 days ago
Selected Answer: C
IT Service Management (ITSM) Implementation - Vancouver - page 80. There are three phases: * Service pipeline: Not yet operational * Service catalog: Operational * Retired services: No longer operational or available for use
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A (35%)
C (25%)
B (20%)
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