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Exam CIS-ITSM topic 1 question 198 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 198
Topic #: 1
[All CIS-ITSM Questions]

If a change model has Write roles AND Can write defined, which users have the ability to modify the change model record? (Choose two.)

  • A. Users with the itil_admin role
  • B. Users with admin role
  • C. Users that have the Write role(s) OR that match the Can write user criteria
  • D. Users with sn_change_write role
  • E. Users that have the Write role(s) AND match the Can write user criteria
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Suggested Answer: BE 🗳️
by c32c7b8 at May 27, 2024, 8:51 a.m.

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anikircov
10 months, 1 week ago
Selected Answer: BE
Should be B+E
upvoted 1 times
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c32c7b8
11 months ago
Selected Answer: BE
IT Service Management (ITSM) Implementation - Vancouver - page 395 b- as written in page 395: users with the admin or change_manager role may read and write any change model record. e- as written in page 395: if a user does not have read/write access at the chg_model table level, then they will still not have any kind of access through read roles, write roles...
upvoted 1 times
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c32c7b8
11 months ago
Selected Answer: BE
IT Service Management (ITSM) Implementation - Vancouver - page 395 b- admin can do anything e- as written in page 395: if a user does not have read/write access at the chg_model table level, then they will still not have any kind of access through read roles, write roles...
upvoted 1 times
...
c32c7b8
11 months, 1 week ago
Selected Answer: AD
IT Service Management (ITSM) Implementation - Vancouver - page 386 update change record: 1.admin 2. itil_admin + itil 3. itil 4. sn_change_write
upvoted 1 times
c32c7b8
11 months ago
page 395 has solution: B+E
upvoted 1 times
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