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Exam CIS-ITSM topic 1 question 222 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 222
Topic #: 1
[All CIS-ITSM Questions]

By default, an Assignment group is automatically set on a change request record because of a business rule. How is the group identified?

  • A. Change group on CI record, or if empty, the Change group on the Service offering
  • B. Support group on CI record, or if empty, the Support group on the Service
  • C. Support group on CI record, or the default assignment group for the user
  • D. Support group on CI record, or if empty, the Support group on the Service offering
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Suggested Answer: D 🗳️
by Melby at April 21, 2025, 3:17 a.m.

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aa43ebf
3 days, 1 hour ago
Selected Answer: D
populate assignment group based on CI/SO business rule. implementation bk (xanadu release)
upvoted 1 times
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Melby
1 week, 2 days ago
Selected Answer: D
Service offering
upvoted 2 times
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