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Exam CIS-ITSM topic 1 question 214 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 214
Topic #: 1
[All CIS-ITSM Questions]

Your client indicates they would like a way to designate VIP callers on an incident form. How would you accomplish this?

  • A. Dictionary entry attribute
  • B. Reference decorator
  • C. Action script
  • D. Field style
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Suggested Answer: B 🗳️
by aa43ebf at May 3, 2025, 3:58 a.m.

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Duke_CT
2 weeks, 2 days ago
Selected Answer: D
Looks like B to me.
upvoted 1 times
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aa43ebf
2 months ago
Selected Answer: D
VIP - Field Style. Reference decorator refers to showing a related incident & show related workflow icons on the form.
upvoted 1 times
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C (25%)
B (20%)
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