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Exam CIS-ITSM topic 1 question 206 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 206
Topic #: 1
[All CIS-ITSM Questions]

What is normally done when a Root Cause and a Workaround are identified for a problem to document the quickest known resolution?

  • A. Publish Workaround
  • B. Document a Known error
  • C. Document Five Whys
  • D. Complete Investigation
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Suggested Answer: A 🗳️
by 4d262ef at May 9, 2025, 2:08 p.m.

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70704ae
1 month, 3 weeks ago
Selected Answer: B
See Question 171
upvoted 1 times
...
4d262ef
3 months ago
Selected Answer: B
In 171 question is the same and most voted answer is B, why A is chose like a true answer here ?
upvoted 1 times
...
Community vote distribution
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C (25%)
B (20%)
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