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Exam CIS-ITSM topic 1 question 217 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 217
Topic #: 1
[All CIS-ITSM Questions]

Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?

  • A. Decision Tables
  • B. Actions
  • C. Run Books
  • D. Flows
  • E. Playbooks
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Suggested Answer: D 🗳️
by Duke_CT at June 18, 2025, 12:37 p.m.

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aaadddiii
4 weeks, 1 day ago
Selected Answer: D
service catalog<<configuration continued<<processing a service catalog item
upvoted 1 times
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Mohammedhz
1 month, 1 week ago
Selected Answer: D
Its D approvals and tasks are defined in Flows or Workflows
upvoted 1 times
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Duke_CT
1 month, 3 weeks ago
Selected Answer: C
Definitely C in my opinion.
upvoted 1 times
SamusSamus
1 month ago
You´re wrong, ITS D, I´m checking your comments and in other questions you´re also wrong
upvoted 1 times
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C (25%)
B (20%)
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