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Exam CIS-ITSM topic 1 question 221 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 221
Topic #: 1
[All CIS-ITSM Questions]

Your company sells bicycles. They want to build a service catalog for current and prospective customers, so they can browse for bicycles and accessories, and make purchases.

What interface is suitable for these external users?

  • A. Service Catalog Mobile App
  • B. Portal
  • C. Now Catalog App
  • D. Google leads spoke
  • E. Customer Service Catalog
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Suggested Answer: B 🗳️
by Duke_CT at June 18, 2025, 12:38 p.m.

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aaadddiii
4 weeks, 1 day ago
Selected Answer: B
B since no there is no such thing as service catalog mobile app or now catalog app or customer catalog or google lead
upvoted 1 times
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Mohammedhz
1 month, 1 week ago
Selected Answer: B
Answer is B portal is more catered to customers
upvoted 1 times
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Duke_CT
1 month, 3 weeks ago
Selected Answer: B
I believe it's A.
upvoted 1 times
SamusSamus
1 month ago
no dude, ITS B
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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